Support
Need help with Insight, want to suggest a category, or found something that is not working?
Email: support@insight-app.net
Before contacting us
- Confirm that iCloud is enabled and you are signed into your Apple account.
- Update to the latest available version of Insight.
- Close and reopen the app, then try again.
- For notification problems, check Insight’s notification permission in iOS Settings.
Helpful details
When reporting a technical problem, include the affected feature, what you expected, what happened, your iPhone model, iOS version, Insight version, and a screenshot if appropriate. Never email passwords, Apple authentication codes, private keys, or sensitive personal information.
Safety reports
Use the in-app Report action for posts, comments, or accounts. This sends the report to the Moderation Team with the context needed for review.
Account deletion
You can delete your account directly in the app. See how account deletion works.